After your tenant has been in place for a year, it’s worth asking:
Should you keep them for another term, or is it time for a change?

Renewal time isn’t just about rent — it’s about reviewing the entire relationship:
the tenant’s behaviour, communication, and how well they’ve maintained your investment.

At Pure Real Estate, we review every tenant’s performance before renewal. Here’s what we look for — and what you should too.

Routine Inspections

By this stage, your property manager should have completed three routine inspections.
Ask yourself:

• Have those inspections been clean and tidy?
• Were there any re-inspections or concerns?
• Has the property been treated respectfully?

If there’s been consistent cleanliness and care — that’s a strong indicator the tenant is worth keeping.

Maintenance Behaviour

Maintenance requests are normal — but how tenants report them matters.

For example, if a tenant reports a broken air conditioner at 3:00 p.m.,
then calls at 9:00 a.m. the next morning demanding to know why no one has been out yet —
that’s a red flag.

Reasonable tenants understand realistic timeframes for trade bookings and emergency response.
A pattern of reactive or demanding communication can make management unnecessarily stressful.

At Pure Real Estate, we review not just the number of requests but also the tone and urgency of the communication.

Rent Payment History

Even if you’re receiving rent regularly, it’s worth checking if the tenant is paying on time or constantly a few days behind.
Your property manager should review the tenant ledger to identify late payments or arrears patterns before offering a renewal.

When to Move Them On

It’s okay to forgive one issue, but if you’re dealing with multiple recurring problems — late rent, difficult communication, or excessive complaints — it may be time to start fresh.
Good tenants respect your property, communicate clearly, and work with you — not against you.

Final Word

Before renewing, take the time to review your tenant’s overall performance.
If you’re unsure, ask your property manager for an honest recommendation.

At Pure Real Estate, every renewal goes through a full performance check — inspections, maintenance, rent, and communication.
Because keeping a good tenant is smart — but keeping a bad one is costly.