Rent & mortgage relief during COVID-19

Mortgage relief
We highly recommend all owner’s contact their bank and insurance companies to discuss rent relief and the associated impacts this could have on their mortgage and insurance covers.

Interview with RAMS Home Loans regarding mortgages, interest deferrals and re-financing in the current market
With all the noise in the market at the moment with COVID-19, our Principal, Russell Peter made some calls to get some information together on what’s happening in the mortgage landscape to help owners make the best-informed decisions when it comes to their loans.   Check out the full details and video here.

Rental payments
While we understand that it is a stressful time for many, we ask that our tenants continue to make their regular rental payments. For those who have lost income, please contact us early so that we can communicate and work together through these unusual times.

Hardship process
For those tenants who have been impacted financially by the COVID-19 situation, please complete the Hardship Application Form and provide supporting documentation. We will be working with both tenants and owners to find suitable solutions for each individual situation.

The RTA and Centrelink can also provide further information and assistance.