Water leaks may be noticeable such as wet or damp patches in or around your property or you may just receive a higher than normal water invoice which alerts you that there may be a water leak at your property.
To check for water leaks using your water meter
- Ensure all internal and external taps are turned off
- Record the number on your water meter
- Do not touch or turn the tap at the water meter
- Do not use any water for at least 1 hour (including do not flush the toilet)
- Paying particular attention to the red numbers and dials, read the numbers on your meter again
- If the numbers on your water meter have increased or if you notice the dials turning, you may have a water leak.
- Contact your Property Manager if you are unable to locate the source of the leak as a licensed Plumber may need to be engaged.
Signs you might have a water leak
Leaks can occur in any property regardless of age or construction method.
Things that you can visibly check:
- Taps and sinks – if you have dripping taps it will generally just be a washer that needs replacing
- Kitchen – if you notice water pooling near a dishwasher or fridge, check the connections. Check cupboards and nearby walls for any water stains or warped areas as this is often a sign that there is water leaking in a nearby area
- Bathroom – if you have dripping taps it will generally just be a washer that needs replacing. Also make sure you check the toilet – is the cistern continually running?
- Laundry. if you have dripping taps it will generally just be a washer that needs replacing. If you notice water pooling under the washing machine or laundry tub, check the hoses are not showing signs of cracking or fraying
- Yard – if you notice wet patches or bright green areas of grass in your yard, this can often be an indication of a concealed leak in an underground pipe
- Water meter – check if any water is leaking from your water meter
Things to check that are less obvious:
- Yard – check for wet or damp patches especially when there has been no recent rain
- Outside – have you noticed cracking in paved areas?
- Internal surfaces – check walls and floors for any damp patches or areas that may be discoloured or warped. Have you noticed carpets damp in any areas?
- Hot water system – are there drips on the side of the hot water system?
- Irrigation system – check if irrigation pipes are leaking
- Solar hot water – check for any leaks
- Water tanks – check that the automatic top-up valve is working properly (if your tank draws water from the main supply)
- Pools – if you have a pool, check that the automatic top-up is not happening continuously. Also check your pool for any leaks
- Have you had an unexpected increase in water usage?
- Have you noticed a reduction in water pressure at the property?
- There is also plenty of helpful information on the Urban Utilities website regarding this topic and the attached video by Urban Utilities has some useful advice and tips.